Refund Policy

We aim to ensure your satisfaction with every purchase from Robotic Toys & Collectibles. Here’s our refund policy:

Refund Eligibility: You may be eligible for a refund on defective or damaged items.

Refund Process: Contact our customer support team within 30 days of receiving your order to initiate the refund process.

Return Requirements: Returned items must be unused and in their original packaging.

Refund Method: Refunds will be issued to the original payment method used for the purchase.

Shipping Costs: We do not refund shipping costs unless the return is due to our error.

Refund Processing Time: Please allow 30 days for the refund to be processed after we receive the returned item.

Contact Us: If you have any questions or need assistance with a refund, please reach out to our customer support team.